The opportunities to use AI in workflow automation are many and varied, but one of the simplest ways to use AI to save time and enhance your organization's security posture is by building an automated SMS analysis service. Workflow automation platform Tines provides a good example of how to do it. The vendor recently released their first native AI features, and security teams have already started sharing the AI-enhanced workflows they've built using the platform. Tines' library of pre-built workflows includes AI-enhanced pre-built workflows for normalizing alerts, creating cases, and determining which phishing emails require escalations. Let's take a closer look at their SMS analysis workflow, which, like all of their pre-built workflows, is free to access and import, and can be used with a free Community Edition account. Here, we'll share an overview of the workflow, and a step-by-step guide for getting it up and running. The problem – SMS scam messages targeted at employees Employees often receive scam SMS messages designed to steal login credentials or install malware on devices. These messages can lead to compromised accounts, unauthorized access to sensitive information, and potential breaches that could cause significant harm to the organization's operations and reputation. Responding to each report manually can be time-consuming and error-prone, making it difficult for security teams to keep up with the volume of threats. The solution – an automated SMS analysis…Read More